Official Document

mb39 Terms & Conditions and User Agreement

This page outlines the terms and policies you must follow when using the mb39 platform. Please read carefully before use.

Last updated: 29 October 2026

These terms and conditions and agreements ("Terms") apply to the mb39 platform (https://mb39.im) and all services associated with it. By accessing, registering an account on, or using any service on this platform, you confirm that you have fully read and agreed to these Terms. If you do not agree to these Terms, do not use this platform.

1

Introduction and Scope of Service

mb39 is an online casino and sports betting platform designed for Myanmar nationals and residents living in Myanmar. Services offered by mb39 include Live Casino, Slots, football betting, Blackjack, 3D lottery, and other online casino games.

The platform is available 24/7; however, please be aware that the service may be temporarily interrupted due to maintenance, scheduled technical work, or unexpected issues.

  • Users accessing these services from outside Myanmar are solely responsible for determining whether doing so complies with the laws of their local jurisdiction.
  • mb39 may modify, suspend, or discontinue its services without prior notice.
  • These services are not intended for residents of countries or regions where casino gaming is restricted under applicable laws.
2

Eligibility Requirements

2.1 Age Restriction

mb39's services are available to users aged 21+ only. Each user is personally responsible for confirming that they are 21 or older. Access by anyone under 21 is strictly prohibited. If it is found that a user has accessed the platform by providing false information, their account will be immediately suspended and their balance may be forfeited.

2.2 Account Registration

When opening an account with mb39, you must provide accurate and up-to-date personal information. Only one account is allowed per person. Duplicate accounts are prohibited, and if detected, mb39 reserves the right to review and take action on all related accounts.

  • You must keep your account login credentials (username / password) confidential.
  • If you notice that a third party has accessed your account, you must notify mb39 support immediately.
  • You may not transfer, sell, or give away your account without authorization.

2.3 Identity Verification

When processing withdrawals, mb39 may carry out a KYC (Know Your Customer) check. You will be required to provide proof that your personal information is accurate, and if you refuse, your withdrawal may be suspended.

3

Financial Policies

3.1 Deposits

Deposits at mb39 can be made via KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum deposit amount is 5,000 Ks.

  • Deposits must be made in Myanmar Kyat (MMK) only.
  • Your deposit method must be one that is officially registered in your own name. Deposits from third parties are not allowed.
  • Deposits will be reflected in your account after verification. Processing time depends on the conditions of your bank or payment provider.

3.2 Withdrawals

The minimum withdrawal amount is 30,000 Ks. Withdrawals are normally completed within 5–30 minutes.

  • mb39 may require that withdrawals be processed through the same method used for the original deposit.
  • Withdrawals may go through initial checks during processing. If there is a delay, you can contact support.
  • Withdrawals cannot be processed before the wagering requirements linked to any bonus funds have been met.
  • Withdrawals may be temporarily suspended while a suspected financial fraud investigation is underway.
Note: mb39 monitors cases where players play using only bonus funds without depositing their own money and then attempt to withdraw. If irregular financial activity is suspected, mb39 reserves the right to investigate and take action.
4

Bonus and Promotion Policy

4.1 Welcome Bonus

On your first deposit at mb39, you will receive a 120% welcome bonus, up to a maximum of 300,000 Ks. To withdraw this bonus, a wagering requirement of bonus amount × 10 must be completed.

Example 1: If you deposit 20,000 Ks, you will receive a bonus of 24,000 Ks, giving a total balance of 44,000 Ks. The wagering requirement is 24,000 × 10 = 240,000 Ks.

Example 2: If you deposit 520,000 Ks, you will receive a bonus of 300,000 Ks (maximum), giving a balance of 820,000 Ks. The wagering requirement is 300,000 × 10 = 3,000,000 Ks.

4.2 General Bonus Policy

  • Each bonus will have its own wagering requirement and expiry date, which will be communicated at the time the bonus is awarded.
  • Combining multiple bonuses at the same time is not permitted — bonuses must be used one at a time, as determined by mb39.
  • If mb39 detects suspected bonus abuse, it reserves the right to void the bonus and take further action.
  • mb39 reserves the right to change bonus-related policies without prior notice.

4.3 VIP and Cashback

mb39 has three VIP tiers — Bronze (up to 0.3% weekly cashback), Silver (up to 0.5% weekly cashback), and Gold (up to 0.8% weekly cashback) — and you can move up as your activity increases. Cashback eligibility is subject to mb39's real-time review.

5

Gaming Policy

5.1 Fair Play

mb39 prioritizes secure and fair gameplay. Games operate using Random Number Generator (RNG) technology, so every outcome is independent and cannot be predetermined.

  • If mb39 finds evidence of hacking, bot usage, or any method that interferes with normal game operation, it reserves the right to take immediate action.
  • If your connection drops or a game crashes during play, mb39's server logs will be treated as the official record and used to determine the outcome of that game session.
  • mb39 reserves the right to take action against any attempt to obtain bonuses in a way that does not comply with the game rules.

5.2 Suspension of Play

A game may need to be suspended for various reasons. If this happens during an active betting period, mb39's decision on any unresolved bets is final.

6

User Responsibilities

Every user of mb39 must fulfill the following responsibilities—

  • Provide accurate and up-to-date personal information.
  • Comply with these terms and all related policies.
  • Treat gambling as entertainment and only play within your means.
  • Avoid harassing, threatening, or abusing other users or staff.
  • Comply with anti-money laundering laws and do not deposit funds of illegal origin.

6.1 Responsible Gaming

mb39 prioritizes Responsible Gaming. If gambling is affecting your daily life, contact support to set personal limits. For more information, visit the Responsible Gaming page.

7

Personal Information and Security

mb39 protects user personal information using SSL encryption. For details on how personal data is collected, stored, and used, read our Privacy Policy.

  • mb39 will not sell, rent, or share personal information with third parties — except where required by law.
  • Account login activity is tracked and recorded, and security checks may be carried out.
  • Cookies are used solely to improve service performance.
8

Disclaimers and Limitations

mb39 will not be held responsible in the following situations—

  • Losses that occur during a temporary service outage caused by scheduled maintenance.
  • Financial losses caused by third-party access to your account (keeping your account secure is your responsibility).
  • Losses caused by internet disconnection, software issues, or hardware failure on the user's end.
  • This platform is provided "as is" with no guarantee of specific outcomes — please understand that losses are possible in casino gaming.
9

Account Closure and Suspension

9.1 Suspension / Closure by mb39

mb39 reserves the right to suspend or close an account without prior notice for the following reasons—

  • A breach of these terms is found upon investigation.
  • While investigating suspected bonus abuse, money laundering, or fraud.
  • Abusive or threatening behavior toward staff or other players is identified.
  • Activities found to be in violation of applicable law.

9.2 Self-Closure

If you want to close your account yourself, contact support via 24/7 Live Chat. If any remaining bonus wagering requirements have been met before closure, you may withdraw your balance.

10

Changes to Terms

mb39 may update, add to, or remove parts of these terms at any time. When changes are made, this page will be updated and the "Last Modified" date at the top will change. Continued use of mb39 after any changes means you accept those changes.

For significant changes, mb39 will try to notify you in advance via Live Chat or Email, but this is not an obligation — it remains your responsibility to check this page regularly.

Things to Know About the Terms

Frequently asked questions about mb39's terms and conditions, answered.

Only users who are 21+ and have registered an account with accurate personal information may use mb39's services. Access by anyone under 21 is strictly prohibited.

The wagering requirement is the bonus amount received × 10. For example — if you deposit 20,000 Ks and receive a 24,000 Ks bonus, you must wager 24,000 × 10 = 240,000 Ks before you can withdraw winnings from the bonus.

You can deposit via KBZPay, Wave Money, AYA Pay, CB Pay, and Bank Transfer. The minimum deposit is 5,000 Ks. Deposits must be made using a method registered in your own name.

Withdrawals are normally processed within 5–30 minutes. The minimum withdrawal amount is 30,000 Ks. Please note that processing may take longer if verification is required.

mb39 protects personal information with SSL encryption and will not rent, share, or sell it to third parties. You can read the full details on the Privacy Policy page.

If you have any questions, you can reach us via 24/7 Live Chat (Myanmar language) or email us at [email protected]. We are always ready to help.

Yes, you can request to close your account by contacting us through 24/7 Live Chat. If any remaining bonus wagering requirements have been met, you can withdraw your balance before closing.

Play with confidence at mb39

mb39 is always ready for you — with a secure platform, fair play, and 24/7 support in Myanmar language.

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